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Service Promise
The highest standards for ITIL Training

If you aren’t happy with the training we have provided then we would like to know. We will listen carefully to your concerns and do what we can, quickly and effectively to remedy the situation.

We know that by listening we can improve the excellence of the service we offer and you play an important part in the future of our operations.

We are confident that you will enjoy our courses and gain a great deal from them. If you are not satisfied with the training we have provided then please contact us, we can provide a remedy which may include:

  • Resitting the exam, free of charge
  • Discount on future bookings
  • Providing the course, free of charge, to another staff member
 


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